At present each journey requires what is known as a primary passenger. The one which essentially the booking is for. The appointment time and mobility aids are only linked to this primary passenger, other passengers added are just addons and Road XS doesn't take into account their mobility aids.
For instance, when a recurring journey occurs and that primary passenger is ill they can't be cancelled from individual journeys which means other passengers and journeys look like they are still in the journey when they're not.
We need the ability for the primary passenger to be able to be edited / removed / cancelled from journeys and the journey still happen.